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Mostbet Privacy Policy

This document outlines how Mostbet collects, processes, protects, discloses, and, where applicable, destroys the personal data of its users. It applies to all individuals who access or use the platform’s online services, including its casino and sportsbook offerings. All data processing activities are conducted on the basis of user consent, provided at the time of registration or continued use of the platform. Users are encouraged to read this document carefully to understand their rights and obligations. The current version of this policy governs all data practices on the platform.

Personal Data Collection and Protection

What Personal Data Is Collected

Mostbet India collects personal data that users provide directly during registration and account use. This may include, but is not limited to:

  • Full name and date of birth;
  • Email address and phone number;
  • Residential address and country of residence;
  • Government-issued identity documents for verification purposes;
  • Financial details required for deposits and withdrawals;
  • Device identifiers, IP addresses, and browsing behaviour on the platform.

Data collection is limited to what is necessary for the lawful operation of the platform and the delivery of its services.

Purpose of Data Collection

Personal information is collected to:

  • Verify user identity and confirm eligibility to use the platform;
  • Process financial transactions securely;
  • Maintain account records and support customer service;
  • Meet legal and regulatory obligations applicable in India;
  • Improve the quality and performance of online services offered.

Technical and Organisational Protection Measures

Mostbet applies a combination of technical and organisational safeguards to protect user data from unauthorised access, loss, or misuse. These include:

  • Encryption of data during transmission and storage;
  • Restricted internal access to personal information on a need-to-know basis;
  • Regular security assessments of systems and infrastructure;
  • Data breach response procedures.

User Rights Under Applicable Law

In accordance with applicable data protection standards relevant to users in India, individuals have the right to:

  • Access the personal data held about them;
  • Request corrections to inaccurate or incomplete information;
  • Request deletion of their data, subject to legal retention obligations;
  • Withdraw consent for non-essential data processing at any time.

Requests related to data rights may be submitted through the platform’s official support channels.

How Collected Information Is Used

Personal data collected through the platform is used strictly for defined, lawful purposes. The following describes the primary ways in which user information is processed:

Account Management and Service Delivery

User data is processed to create and maintain accounts, authenticate login sessions, and deliver the full range of platform services, including sports betting and casino games.

Transaction Processing

Financial data is used to facilitate deposits, withdrawals, and the verification of payment instruments. This processing is necessary for the execution of contractual obligations between the user and the platform.

Platform Improvement and Analytics

Aggregated and anonymised usage data is analysed to identify technical issues, improve the user experience, and inform decisions about platform development. This includes reviewing how users interact with various sections of the website.

Marketing and Communications

With user consent, personal data may be used to send promotional communications, including notifications about bonuses, offers, and platform updates. Users may opt out of marketing communications at any time through their account settings or by contacting support.

Legal and Regulatory Compliance

Data processing is conducted in accordance with applicable laws. Personal information may be retained or disclosed to meet statutory obligations, including those related to anti-money laundering, fraud prevention, and responsible gaming requirements.

All processing activities are carried out transparently, with a lawful basis established for each category of use.

Access to Personal Information

Viewing and Updating Account Data

Registered users may access their personal information at any time by logging into their account on the platform. Account details, including contact information and preferences, can be reviewed and updated through the account settings section.

Requesting Data Corrections

If a user believes that the personal data held on their account is inaccurate or outdated, they may submit a correction request to the support team. Supporting documentation may be required to process such requests.

Data Deletion Requests

Users may request the deletion of their personal data by contacting the platform’s customer support. Deletion will be carried out subject to any applicable legal obligations that require certain data to be retained for a defined period.

Consent to Security and Payment Processing

By using the platform, users consent to the processing of their personal data by Mostbet’s authorised payment service providers for the purpose of completing financial transactions. Users also acknowledge that security checks, including identity verification procedures, form a necessary part of account management and service delivery.

Protection of Children’s Privacy

The Mostbet platform is intended exclusively for individuals aged 18 years and above. Access to and use of the platform’s services by minors is strictly prohibited.

Age Verification Limitations

The platform cannot independently confirm the age of every individual who accesses the website without the submission of valid identity documents. Users are responsible for providing accurate information regarding their age during the registration process.

Deletion of a Minor’s Data

If a parent or legal guardian believes that their child has registered on the platform and provided personal data without authorisation, they should contact the support team immediately. Upon verification of the request, all personal data associated with the minor’s account will be deleted in a timely manner, and the account will be permanently closed.

The platform takes the protection of minors’ data seriously and will act promptly upon receiving credible reports of underage account usage.

International Transfer of Personal Data

Mostbet operates through a network of partners and service providers located in multiple countries. As a result, personal data collected through the platform may be transferred to, stored in, and processed in jurisdictions outside India.

Consent to Cross-Border Processing

By accessing and using the platform, users consent to the transfer of their personal data to countries where Mostbet's partners and technical infrastructure are located. Such countries may have data protection laws that differ from those applicable in India.

Confidentiality Obligations for Partners

All third parties and partners that receive or process personal data on behalf of the platform are required to maintain appropriate confidentiality standards. Contractual safeguards are in place to ensure that data transferred internationally receives a level of protection consistent with the platform's obligations to its users.

Users who do not consent to international data transfers are advised to refrain from using the platform.

Use of Cookies

Cookies are small text files placed on a user’s device when they visit a website. The Mostbet platform uses cookies to support core website functionality and to improve the overall experience of its online services.

Purposes of Cookie Use

Cookies are used for the following purposes:

  • Collection of statistical data relating to website traffic and user behaviour;
  • Analysis of how users navigate and interact with different sections of the platform;
  • Personalisation of content and preferences based on prior visits;
  • Identification of technical issues and continuous improvement of site performance.

Cookie Retention Period

Cookies placed by the platform are retained for a period of up to one year from the date of the user’s last visit, unless deleted earlier by the user through their browser settings.

Managing Cookies

Users may control or disable cookies through the settings of their web browser. Disabling certain cookies may affect the functionality of some features on the platform. Continued use of the website following the display of the cookie notice constitutes acceptance of the cookie policy as described above.

Acceptance of This Privacy Policy

By accessing and using the Mostbet platform, users confirm that they have read, understood, and agree to be bound by the terms of this Privacy Policy in full.

Current Version Prevails

In the event of any conflict between an earlier version of this document and the current version, the current version shall prevail. The platform will notify users of significant changes to the policy through appropriate communication channels, such as email notification or an on-site announcement.

Users who do not agree with the terms of this policy are advised to discontinue use of the platform. Continued access to the website following the publication of an updated policy constitutes acceptance of the revised terms.

Third-Party Data Sharing Practices

Mostbet may share personal data with third parties under specific and defined circumstances. Such sharing is carried out only where a lawful basis exists and in a manner consistent with this Privacy Policy.

Circumstances for Third-Party Disclosure

Personal data may be disclosed to third parties in the following situations:

  • Where required by law, court order, or regulatory authority in India or any other applicable jurisdiction;
  • In connection with the resolution of disputes, fraud investigations, or the enforcement of platform terms;
  • Under contractual agreements with service providers who assist in the delivery of the platform's online services, including payment processors, identity verification providers, and analytics partners.

Notification of Purpose and Scope

Where the identity of third parties with whom data is shared is not listed on the website, users will be informed of the purpose and scope of any such disclosure prior to or at the time of sharing, where practicable.

Consent Through Use

By submitting personal data and continuing to use the platform, users consent to the sharing of their information with third parties as described in this section. Users who do not consent to such sharing should refrain from using the platform's services.

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